News

SAVE THE DATE: The annual Retail Pro User Conference will be held at the Disneyland Resort in Orlando from October 24-25, 2010. Contact us for
registration information.

RETAIL PRO & WINDOWS 7 COMPATIBILITY/FAQs:

What does Windows 7 compatibility mean for Retail Pro?

Windows 7 compatibility is defined as the ability to install/load and operate the Retail Pro core product (Small Business, Merchant, Global, Global Enterprise, and DataStor) on a computer running the Windows 7 operating system.

Which Retail Pro solutions are Windows 7 compatible?

The Retail Pro 9 suite of products (version 9.2 R2 and later), including Small Business, Global, Global Enterprise, and DataStor editions are compatible with Windows 7 Professional, both 32 bit and 64 bit editions.

The Retail Pro 8 suite of products (version 8.6 and later), including Shop, Small Business, and Merchant editions are compatible with Windows 7 Professional 32 bit Edition. Windows 7 Professional 64 bit Edition is not supported for use with the Retail Pro 8 products. Compatibility issues which are concretely found to be caused through the use of RP8 and Windows 7 Professional 32 bit Edition (as validated by RPI) will be considered for remedy by RPI. In some cases a fix may not be possible within Retail Pro 8 platform, in which case Retail Pro 9 should be considered for use as an alternative.

It is important to note that some ancillary tools based on legacy development platforms may not have been tested for compatibility with Windows 7. In these cases the ancillary tools are provided on an as-is basis.

RPI does not recommend the use of, nor support the use of Microsoft’s Windows Home Premium or Home Basic editions with either Retail Pro 9 or 8.

Important Note: Not all hardware drivers are Windows 7 compatible, and in some cases drivers which are Windows 7 compatible are not 64 bit compatible. It is the customer’s responsibility to verify that all software and hardware devices being used with their Retail Pro products are Windows 7 compatible or 64 bit compatible when a 64 bit operating system is being utilized. Under no circumstance will Retail Pro International, LLC be responsible for 3rd party software applications and/or hardware components that are not Windows 7 and/or 64 bit compliant.

Do I need to upgrade my Retail Pro software to be compatible with Windows 7?

Only Retail Pro 9.2 R2 and Retail Pro 8.6 or later releases are considered Windows 7 compatible. A Retail Pro release prior to these versions will need to be updated to support the Windows 7 operating system.

How do I upgrade my Retail Pro software to be compatible with Windows 7?

Upgrading your Retail Pro software is a simple process, but it does require active software assurance. Contact us to determine the best migration path to make your Retail Pro software Windows 7 compatible.

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KERRY LEMOS, RETAIL PRO'S NEW CEO, SITS DOWN WITH M.X. DATA TO DISCUSS HIS VISION AND GOALS FOR RETAIL PRO

Kerry Lemos, who was appointed CEO of Retail Pro last July, visited our Paris offices this past September and discussed with us his objectives and vision for the product. Click below to watch the video interview.

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M.X. DATA AND RETAIL PRO WILL BE PRESENT AT THE NRF, JANUARY 10-13, 2010

Make sure to visit us at Booth 1844 at New York's Javits Center for the NRF (National Retail Federation) annual convention! Retail Pro and M.X. Data will be present to answer your questions about the product, discuss the latest news and provide product demos. Contact us for additional information, to schedule an appointment or to obtain NRF passes (limited availability).

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M.X. Data receives Top Seller Awards, click here to view the press release.
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La Maison du Chocolat has selected M.X. Data to implement Retail Pro in all of its stores worldwide, currently amounting to 50 points of sale.

TABIO, the sock specialty retailer, has opened its first Paris store with the assistance of M.X. DATA. The Paris store is the first French location for the company, which already has 280 points of sale in Japan as well as 8 stores in the UK. M.X. Data has assisted Tabio with the setup and installation of Retail Pro in the boutique, located on Vieille-du-Temple street in the Marais section of Paris.

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ED HARDY continues its expansion and recently opened a Paris store on rue de Rennes. The store received M.X. DATA’s assistance for the successful Retail Pro installation.

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RICK OWENS: The Californian designer, now based in Paris, has also selected M.X. DATA to install Retail Pro in its first boutique for both men and women, located in Palais Royal (Paris 1er).

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METAL FLAQUE, a French concept-store specialized in high-end eveningwear, wedding & special occasion dresses has selected Retail Pro as the POS solution in its Paris store.

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RICK OWENS, the Paris-based California designer continues its expansion in Europe. M.X. Data provided the support with the setup of the London store as well as the Paris store.