Privacy Policy

Effective Date: November 10, 2025
Website: www.mxdata.com

1. Introduction

MX Data (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website www.mxdata.com, use our products and services, or interact with us in other ways.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information as described below.

a. Information You Provide Directly

  • Contact Information: such as name, email, company, phone number, and job title when you submit a form, schedule a demo, or contact us.

  • Account Information: when registering for our software, plugins, or support portals.

  • Support Information: details shared during technical support or service interactions.

b. Information Collected Automatically

  • Usage Data: including IP address, browser type, operating system, referring URLs, and pages visited.

  • Cookies and Analytics: we use cookies, pixels, and analytics tools (like Google Analytics) to understand visitor behavior and improve our site experience.

c. Information from Third Parties

We may receive limited business contact information from partners, resellers, or public databases to enhance our communication and marketing.

3. How We Use Your Information

We use your information for purposes including:

  • Providing, improving, and personalizing our services.

  • Communicating with you about updates, offers, or support.

  • Managing customer relationships and responding to inquiries.

  • Analyzing usage to optimize our website and performance.

  • Complying with legal or regulatory requirements.

We do not sell your personal data.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, we process your personal information under one or more of the following lawful bases:

  • Consent — when you opt in to marketing communications.

  • Contractual necessity — to deliver products or services you request.

  • Legitimate interests — to improve our offerings and business operations.

  • Legal obligation — to comply with applicable laws.

5. How We Share Information

We only share your data when necessary and in accordance with this policy:

  • Service Providers: for website hosting, analytics, CRM, and marketing automation (e.g., HubSpot, Google, Microsoft).

  • Business Transfers: during a merger, acquisition, or sale of company assets.

  • Legal Obligations: when required by law or to protect our rights.

All third parties are bound by confidentiality and data protection agreements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.

  • Track website usage and performance.

  • Provide relevant marketing or retargeting (where applicable).

You can disable cookies in your browser settings or opt out of certain analytics tracking.
For more details, see our Cookie Policy (recommended to add as a separate page).

7. Your Privacy Rights

a. GDPR Rights (EEA/UK Visitors)

You have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to or restrict certain processing.

  • Request data portability.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at privacy@mxdata.com.

b. CCPA/CPRA Rights (California Residents)

If you reside in California, you have the right to:

  • Request disclosure of the categories and specific pieces of personal data collected.

  • Request deletion of your personal data (subject to legal exceptions).

  • Opt out of the sale or sharing of personal information.

  • Not be discriminated against for exercising your privacy rights.

To make a request, contact privacy@mxdata.com.
MX Data does not sell or share personal data as defined under California law.

8. Data Retention

We retain personal information only as long as necessary for business, legal, or contractual purposes. When no longer needed, we securely delete or anonymize your data.

9. Data Security

We use industry-standard technical and organizational measures to safeguard your data from loss, misuse, unauthorized access, or disclosure.
Despite these measures, no online transmission is 100% secure.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the U.S. or other countries.
We ensure appropriate safeguards under GDPR (such as Standard Contractual Clauses) for any cross-border data transfers.

11. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the content or privacy practices of those third parties.

12. Children’s Privacy

Our website and services are intended for professional use and are not directed toward children under 16. We do not knowingly collect information from minors.

13. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the latest revision. Please review this page for updates.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

MX Data
📧 Email: privacy@mxdata.com
🌐 Website: www.mxdata.com
📍 United States