Project Services

Retail Technologies consulting

M.X. Data specializes in retail technologies consulting. We advise retailers on the best retail solutions to meet their business needs, including the type of resources they need to manage their projects successfully. We help with hardware and software procurement. We also install, test and set up your retail solutions, and we can train your core team for you (train the trainer).

Sample Projects

We pride ourselves on our creative processes, which always start with an honest and transparent collaboration with our clients and goes on even after the completion of their projects. Below are a few concrete examples of project services we have offered recently.

New Store Openings

M.X. Data helped a retailer headquartered in Tokyo, Japan deploy its first networks of stores on Retail Pro in the USA and France. Much like every project we take on, we did our best to meet the requirements of our clients without compromising the quality of the retail solutions and making sure that it was well localized for our client’s new retail territories.

We also trained end-users before launching the system at each location. Following its deployment, we help retailers monitor store activity. We assist with go-live sales. We also provide L1 and L2 technical support at each store.

Here's how we helped:

Audited business processes
Identified system requirements
Submitted a solution statement
Created a project plan
Procured all stores and and back-office retail equipment
Ran meetings with key stakeholders
Installed, configured, and tested the solutions
Trained the store staff
Provided assistance at Go-Live
On-Going Store support

Here's how we helped:

Identified mobile business requirements
Determined and procured appropriate hardware and software
Installed, configured, and tested the Mobile POS
Trained store agents to perform Sales and Stock transactions

Mobile POS Deployment

One of our clients hired us to design and deploy a mobile POS platform that would seamlessly integrate with Retail Pro. M.X. Data swiftly went at work and within a few weeks came up with the proper hardware and software solution, demoed it before deploying it successfully in the client stores.

Omnichannel Integration

A retailer asked us to integrate critical business channels that run on different systems. Through its PortalMX platform, M.X. Data offered a first class omnichannel integration solution that connected all customer touchpoints, enabling the retailer to attain customer satisfaction and improve its staff experience, while minimizing drastically human intervention and error.

Here's how we helped:

Identified cross-channel requirements and different integration methods
Performed record mapping
Identified and tested case scenarios
Tailored PortalMX to clients’ workflow and preferences

Here's how we helped:

Coordinated with the retailer and their SAP integrator to implement the mission-critical interface
Installed and tested the solution
Trained and provided support to the retailer’s team

ERP Integration

M.X. Data helped a retailer integrate their Retail Pro 9 with their SAP B1 to exchange products, sales, receiving, transfers, and adjustments between the systems.

Let's Start a Conversation

Take the first step towards optimizing your retail operations. We look forward to speaking with you.
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